Frozen Free Fall

Play 1,000+ exciting levels in Disney’s #1 puzzle game, Frozen Free Fall!

Get ready for an epic puzzle matching adventure in the Kingdom of Arendelle, inspired by Disney’s Frozen! Join Anna, Elsa, Olaf and more of your favorite characters on a journey to slide and match hundreds of icy puzzles for FREE!

Unlock MORE seasonal puzzles and game modes as you explore the land with our new updates!

JOURNEY WITH FACEBOOK FRIENDS – Ran out of Hearts? Ask your friends for more and return the favor by gifting them right back!

EXCITING MATCH-3 GAMEPLAY – Slide beautiful and colorful ice crystals to match 3 or more, and test your matching skills with extra challenging objectives!

UNLOCK YOUR FAVORITE CHARACTERS – Follow the story and play with even more characters like Olaf, Kristoff, Sven, Hans, and more!

UNIQUE POWER-UPS SPECIALLY DESIGNED FOR EACH CHARACTER – Use Anna’s torch to burn up an entire row of crystals, or Elsa’s glacier power-up to make all of the same color crystals magically disappear! Try Hans’ sword to slash right through the crystals, and explore many more cool power-ups!

BRING YOUR OWN ARENDELLE TO LIFE – Earn coins & rewards by beating levels to decorate and customize your own Plaza in Arendelle with shops, fountains, carts, and more!

GOOGLE CLOUD SUPPORT-Sync your game progress across multiple Android devices through Google Cloud!

Visit Facebook.com/DisneyMobileGames for cool game tips, news and more! Free Fall is free to play but some in-game items may require payment.

Before you download this experience, please consider that this app contains social media links to connect with others, in-app purchases that cost real money, push notifications to let you know when we have exciting updates like new content, as well as advertising for The Walt Disney Family of Companies and some third parties. You can upload and save content from this app to your device.

We respect your wishes regarding your Privacy. You can exercise control and choice by resetting your Advertising Identifier in your device’s Privacy Settings.

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200 comments found

    comments user

    Cutie Pants

    Keeps me entertained for hours

    Reply

      comments user

      Ty Soluri

      I love this game so very much

      Reply

        comments user

        Tommye Dragoo

        In two days I’m installing the game 4th time.. Once I exit the game.it
        doesn’t open again ..and all the times I had to clear all the stages from
        beginning… This is so annoying.

        Reply

          comments user

          Leena Marty

          Excellent game…😊

          Reply

            comments user

            Sabotage

            Keep losing my power ups everytime there is an update. Totally annoying

            comments user

            Beautiful Mind

            Awesome

            comments user

            Larraine Lippold

            All of a sudden game keeps restarting and restarting…. what is going
            on?……

            comments user

            Huggie

            Game keeps freezing. It crashes when I turn it on and says to report it.
            Well, it would be great if these bugs are fixed.

            comments user

            Sexy Mama

            Have played this game literally for years and have never had a problem, one
            of the best games out there. However, whatever the latest upgrade was, it
            causes all of my power-ups to reset to 0 whenever I play. Really
            frustrating!

            comments user

            Mamie Mckissack

            I like the graphics and the two time zones

    comments user

    Jacinta Hayne

    Loved it till you took away all my saved up items. Now I can’t get above 5
    snowflakes, snowballs, ice picks. Now I’ll probably just delete it.

    Reply

      comments user

      Goldilocks

      Whatever music, audio book or podcast I am trying to listen to stops as
      soon as I open the game now. Not sure what’s up, but it’s kind of annoying
      because that wasn’t a problem before.

      Reply

        comments user

        Adopted Twin

        Stuck and cannot move forward from a level I passed 5 days ago! Not happy.
        Customer service advised to reload the app than I lost all my coins and the
        glitch still remains unsolved

        Reply

          comments user

          Golden

          Good

          Reply

            comments user

            Bernice Espinal

            Loved the game until the latest update. Now just crashes every single time
            I try and play it. Very frustrating.

            comments user

            Jockey

            I loved this game and actually spent a lot of money and my partner too!
            I’ve been also greedy and didn’t want to use my power ups, which now I am
            sorry about ad I lost everything! It started with the update couple of
            weeks ago. The game wouldn’t open anymore. I contacted Disney and they were
            ask…Full ReviewI loved this game and actually spent a lot of money and my partner too!
            I’ve been also greedy and didn’t want to use my power ups, which now I am
            sorry about ad I lost everything! It started with the update couple of
            weeks ago. The game wouldn’t open anymore. I contacted Disney and they were
            asking random questions, and recommended to do few steps, didn’t work.after
            a while I opened and it worked, I was happy until I realised that all my
            power ups were gone. I moaned but I still started to play again… today I
            realised that I lost again all my power ups!!!! What? And if I send an
            email to Disney, will they load back the power ups? Of course no… I just
            decided to uninstall this game…😡

            comments user

            Peachy Pie

            The game was great until today when I opened it up and all my power ups
            were gone. It’s bad enough that they take all the power ups away when you
            change phones now they take them away for no reason. Also all my couns for
            the plaza have also disappeared. Just received an email for the problem.
            Al…Full ReviewThe game was great until today when I opened it up and all my power ups
            were gone. It’s bad enough that they take all the power ups away when you
            change phones now they take them away for no reason. Also all my couns for
            the plaza have also disappeared. Just received an email for the problem.
            All they cared about was the game crashing not the deleted powerups. I
            followed the steps in the email and when I restarted the game all my
            powerups were gone again.

            comments user

            Ina Ito

            Great to have the game

            comments user

            Curio

            Since the updates, I know how to manoeuvre the arendale section and on how
            to build, don’t need to have it forced on me. Please stop pushing us to
            try, we are capable. Thx

            comments user

            Red Dog

            Love the new update, but please give me back all my powerups. I had so
            many, now I have none.

    comments user

    Wilbur Murrin

    Love this game

    Reply

      comments user

      Dawn Horgan

      Love the game

      Reply

        comments user

        Tomeka Terrio

        So…since an update..the game freezes. I’ve lost lives. It will start the
        level..then go black and restart…over n over again

        Reply

          comments user

          Basilisk

          I like all the characters and levels, addictive.

          Reply

            comments user

            Janiece Hilley

            19/5 Thanks for the update. ..game won’t open. Another update. Game will
            still only open on play store.6/12 Frozen again. Way up in the endless map,
            don’t want to lose it all. PLEASE fix .14/12 cmon Disney…. please fix..
            no problem with 5 star rating then. Blue icy screen is as far as it gets…..Full Review19/5 Thanks for the update. ..game won’t open. Another update. Game will
            still only open on play store.6/12 Frozen again. Way up in the endless map,
            don’t want to lose it all. PLEASE fix .14/12 cmon Disney…. please fix..
            no problem with 5 star rating then. Blue icy screen is as far as it gets…
            19/1…Thanks much for the update, new phone and my game is back ! Happy !
            May 5th 2018. NOT HAPPY. All of my boosters have disappeared. Kindly fix
            and replace….! There were around 75 ish in total. Grrrr.

            comments user

            Lassie

            6/30/18 another update another crash n burn.and no based on other posts
            ya’ll have no clue whats causing it so no need to discuss a thing.6/14/2018
            installed update now crashes when i try to open. Good update..not

            comments user

            Gwendolyn Glasgow

            **UPDATE** My favorite game ever . . . Until the last 2 weeks. Now I CANNOT
            play at all. Every time I open it, it shuts down. All my power ups and
            extra life’s and ice picks and everything – gone! I just did an update . .
            . STILL GONE! WHAT THE HECK HAS HAPPENED!!!! I have loved this game got
            ov…Full Review**UPDATE** My favorite game ever . . . Until the last 2 weeks. Now I CANNOT
            play at all. Every time I open it, it shuts down. All my power ups and
            extra life’s and ice picks and everything – gone! I just did an update . .
            . STILL GONE! WHAT THE HECK HAS HAPPENED!!!! I have loved this game got
            over 5 years! Everything has been great, but today it has shut down on me
            numbers times, my daily has never shown up, Arenelle plaza is gone, all my
            power ups are gone, no option to retry a level with plus 3 moves. Nothing
            has changed with my phone, was there an update over night that too
            everything away?? PLEASE give it back!

            comments user

            Sleeping Beauty

            I would like unlimited play

            comments user

            Felisha Morin

            Nice game my Nieces just loves it

            comments user

            Abram Armendariz

            It was so nice game

    comments user

    Spellbinder

    Thanks for games

    Reply

      comments user

      Soldier

      Does not saved My progress

      Reply

        comments user

        Elene

        👍

        Reply

          comments user

          Gummy Bear

          The app keeps crashing. It’s especially fun when it starts glitching after
          you’ve bought 6 hours of unlimited play. I’ve played this since 2013
          without a hitch, so can you hurry up and fix whatever it is you screwed up?

          Reply

            comments user

            Isis Inniss

            Game keeps restarting and can’t play. I liked the game before the game
            started acting up

            comments user

            Melody

            5/21..IAM UNINSTALLING!! Third time now all my saved up lifes and powerups
            are ALL GONE…zero! Had over 13 each of power ups saved, after they
            deleted them b4 I had to save up again and they are all gone again.
            Ridiculous. I haven’t recieved any response from my previous note…I’m
            done. 5/8/18…Full Review5/21..IAM UNINSTALLING!! Third time now all my saved up lifes and powerups
            are ALL GONE…zero! Had over 13 each of power ups saved, after they
            deleted them b4 I had to save up again and they are all gone again.
            Ridiculous. I haven’t recieved any response from my previous note…I’m
            done. 5/8/18.. it throws me out, and it has been stuck for 5 days..not
            giving me challenges or daily rewards…just suck! I have logged in and put
            and it doesn’t work….grrr frustrating 5/10/18… finally got daily reward
            to come up after 5 days, but it took all my powerups away and lives!! Had
            over 30 powerups, over20 snowballs and over 30 ice picks…now it shows
            none…going to uninstall if these aren’t returned and being booted out
            doesn’t get fixed!

            comments user

            Major

            As of now I’m unhappy with this game. The game has been frozen for the past
            4 hours. When I go to play the game all I get is a blue screen.

            comments user

            Miss Kitty

            Really… Really… Love this game so much! Bravooooo….

            comments user

            My Lil Angel

            It a nice game

            comments user

            Poker

            I have played this game for years, but within the last several months
            updates have caused me to lose snowballs and other items I have earned. I
            no longer get daily rewards. I am very frustrated. Please fix.

    comments user

    Milagros

    Good game

    Reply

      comments user

      Cleta Campione

      It is fun.

      Reply

        comments user

        Balrog

        Was great until it stopped working. Now it crashes and reloads continuously
        and I can’t play at all. Needs fixing!

        Reply

          comments user

          Osmium

          I love this app. But, like it appears everyone on here has found, the
          updates basically mean you can’t play without it crashing. Most of the time
          I can’t even get into a level to play, as it’ll crash out beforehand.
          Please fix it, I need my procrastination back.

          Reply

            comments user

            Better Half

            Great company….. beautiful layout, colourful, good challenges and bonuses

            comments user

            Baby Butter Fingers

            DON’T PURCHASE ANYTHING ON THIS GAME – Like any game this game has bugs.
            However, this one will NEVER replace items you lose do to THEIR game
            freezing, shutting down and bugs. (Lost ice picks, power-ups & bonus
            lives). They will ONLY send messages, leaving you to think they will do
            something, bu…Full ReviewDON’T PURCHASE ANYTHING ON THIS GAME – Like any game this game has bugs.
            However, this one will NEVER replace items you lose do to THEIR game
            freezing, shutting down and bugs. (Lost ice picks, power-ups & bonus
            lives). They will ONLY send messages, leaving you to think they will do
            something, but they take no action to return your items. You’d be a fool to
            buy anything from a company that doesn’t back their product.

            comments user

            Karren Kist

            Very good and nice game….. it helps me release stress

            comments user

            Gilda Gilfillan

            Yery goood and best raelxing game❤❤😂😘

            comments user

            Doodlekins

            Great Game have been playing it for years…I am upset that on 5/20 all my
            power-ups were lost including recently purchased icepicks. 5/27 just had my
            power-ups wiped out again this is getting absolutely ridiculous how can you
            scam people like this?

            comments user

            Raven

            I really love this game; but, everytime I exit the game and then when I go back to play it all of my collections disappears. I complained about this twice and they never gave me my collections back. Getting tired of winning my collections and not able to keep them.

    comments user

    Nita Wingard

    Game keeps crashing. This issue needs to be addressed ASAP before you lose
    a lot of customers. It’s a great game hate to get rid of the the app.

    Reply

      comments user

      Slick

      Fun time killer

      Reply

        comments user

        Gunpowder

        Amazing and Addictive

        Reply

          comments user

          Hauteur

          Love this game

          Reply

            comments user

            Turbo-man

            Bought some power ups on a few seperate occastions. Money has been taking
            out my bank but not recieved the power ups which is out of order. Dnt no
            who to contact for a refund. Game also freezes and most times wnt open.

            comments user

            Nail

            Good

            comments user

            Nicholas Fegan

            It’s great

            comments user

            Emily Epley

            Absolutely brilliant

            comments user

            Sweet Tart

            I love everything about this game! It’s addictive, the graphics are
            outstanding, it mixes with a little challenge. 👍👍👍👍👍

            comments user

            Joselyn Hobson

            Absolutely livid!! Been playing for a couple of years had currently
            completed 3 parts of northern lights waiting for 4th chapter. Wasn’t
            showing up even though live and also stopped getting daily rewards.
            Unistalled and ‘re installed app to get it working, complete chapter 4 but
            lost all previou…Full ReviewAbsolutely livid!! Been playing for a couple of years had currently
            completed 3 parts of northern lights waiting for 4th chapter. Wasn’t
            showing up even though live and also stopped getting daily rewards.
            Unistalled and ‘re installed app to get it working, complete chapter 4 but
            lost all previous complete 3 chapters of northern lights!😡😡 so no special
            event and all power ups and extras!!! All money down the drain!!! Won’t
            recommend!!

    comments user

    Rancor

    The game is fun to play. The art is fantastic. Some levels are extremely
    hard and it gets frustrating trying to get past them. The daily rewards are
    the worst part of the game. You need them for the higher levels but the
    game won’t recognize that you logged in, gets very annoying.

    Reply

      comments user

      Elemental

      It Is A Very Easy Game I Love This Game

      Reply

        comments user

        Aeryn

        This game is Addicting!!!! It is SUPER hard to put down lol. The back
        ground is absolutely beautiful, and I love how it follows the story of
        Frozen. The music is nice,I also like buildin Arendelle, and the little
        changes in ‘little Arendelle’ “giggles~” are wonderful!!

        Reply

          comments user

          Tabby

          Love it but lately it has technical issues. Bonuslevel appear and soon you
          start playing they disappear. Also I have to restart it regularly. Bit
          besides that i play it everyday

          Reply

            comments user

            Winnie

            One of my favorite games. I have been playing it for over a year now

            comments user

            Quarterstaff

            This game is fantastic and I love it. Has best graphics of any I’ve played
            like this.

            comments user

            Khadijah Karam

            6.12.18 just did the update. Still crashes. app crashes all the time. Write
            disney at email in other comments. They responded and I did the things they
            suggested. Still no luck several days later. Hope it us fixed soon. crashes.

            comments user

            Club

            Good ajah

            comments user

            Zoe

            It’s a fun game but it has some thing that need working on. I play the game
            and it cuts off and goes to the home screen. Please fix it.

            comments user

            Fe Yang

            Love the game but it won’t open for me now.

    comments user

    Biscuit

    I have been playing this game since the start and this last update killed
    it. It manages to stay open 13 secs and then it throws you to the opening
    page to hit start again. I don’t know who was in charge of the last update
    but they need to be fired as its obvious that they screwed everyone up. I …Full ReviewI have been playing this game since the start and this last update killed
    it. It manages to stay open 13 secs and then it throws you to the opening
    page to hit start again. I don’t know who was in charge of the last update
    but they need to be fired as its obvious that they screwed everyone up. I
    have a lot of power ups and if I reload the game then I will lose them all.
    No thanks disney, fix your stuff and make sure it works before you have 50
    million people download it and screw it all up.

    Reply

      comments user

      Nita Eades

      Love it

      Reply

        comments user

        Axe-man

        Love this game. But first I changed phones and now some character powers
        are locked. Then after the recent updates I’ve lost all the tools that I’d
        saved up. Kept waiting for that to be restored but not so far. Very
        disappointed.

        Reply

          comments user

          Kizaru

          I’m so impressed with this game the graphics are A1 keep up the great work
          xxx

          Reply

            comments user

            Racer

            It keeps freezing up logging out in the middle of the game. I can’t open it
            at all right now. I’m disappointed at the moment. Why is it not working.
            I’ve cleaned up all cache and cookies, but nothing works.

            comments user

            Unicorn

            So nice game.

            comments user

            Love Goddess

            I can’t enter the game and stuck in blue background page!!

            comments user

            Dwayne Marty

            Challenging

            comments user

            Black Cat

            Fun game

            comments user

            Missy

            What are you playing at Disney, why do I keep losing my power ups? Lost all
            of them yesterday, got 2 this morning, just opened app to play and my power
            ups have disappeared. Not happy!

    comments user

    Crossbow

    Awesome game

    Reply

      comments user

      Matha Flippin

      Very fun and challenging and the characters are awesome

      Reply

        comments user

        Snookie

        Sooperb Game 😘😘😘😘😘

        Reply

          comments user

          Amalia Auer

          11/2017 I was extremely far a long, new update frozen my app. I ended up
          deleting ands starting over. 5/2018 another update. I’m thru 2 maps, on
          endless level 481 and it won’t open. I had over 20+ specials, 18 snowballs,
          25+ ice picks. IT’S ALL GONE!!!! I’m pissed. This needs to be fixed
          immedia…Full Review11/2017 I was extremely far a long, new update frozen my app. I ended up
          deleting ands starting over. 5/2018 another update. I’m thru 2 maps, on
          endless level 481 and it won’t open. I had over 20+ specials, 18 snowballs,
          25+ ice picks. IT’S ALL GONE!!!! I’m pissed. This needs to be fixed
          immediately

          Reply

            comments user

            Selenium

            I have played till unlimited level 880, all my 21 power ups gone due to the
            technical fault the game encounter this month… super angry… 😡😡😡

            comments user

            Mose Marty

            I wish you would have the plaza on the Xbox 360 game.

            comments user

            Kathline Keasler

            Luv it

            comments user

            Blueberry

            Can you please fix the game I cannot play it it goes on the blue screen and
            that’s it I miss my

            comments user

            Hitter

            Great game… Hope it includes a feature where I can dress Anna and Elsa up
            in fancy dresses and clothes and accessories such as earrings

            comments user

            Teddykins

            Was fun until I lost all my “magical items” three times in the last 2-3
            weeks. and now the game will reset constantly once I start a game. rather
            irritating, find something else to play.

    comments user

    Twinkles

    Really like this game but after last update I cannot get into it. As soon
    as I log in it freezes and kicks me out. Hopefully a fix is coming soon,
    I’m in the middle of a quest.

    Reply

      comments user

      My Buttercup

      It is great.

      Reply

        comments user

        Milissa

        Love it

        Reply

          comments user

          Althea Akerley

          Great game. Fun and enjoyable.

          Reply

            comments user

            Moonlight

            App restarts each time I move to another. Using up lives or changing from
            normal view to distorted image. Despite updates

            comments user

            Bab

            Fantastic game. Fixed the shutting down problem by opening the app through
            the playstore, I haven’t had anymore problems. But I have run out of
            levels, please please please restore my sanity with more soon. Thank you.

            comments user

            Dreamy

            More levels please!

            comments user

            Charybdis

            I have been playing this for years, but now darn update that you do way to
            often makes it crash right a the beginning. Don’t put updates if it is not
            fully tested, and I sent so far 3 emails over the past 2 months and the
            problem keeps coming back, please go back to previous version where it
            was…Full ReviewI have been playing this for years, but now darn update that you do way to
            often makes it crash right a the beginning. Don’t put updates if it is not
            fully tested, and I sent so far 3 emails over the past 2 months and the
            problem keeps coming back, please go back to previous version where it
            wasn’t crashing… and it also take you forever to reply to customer and I
            even had a response saying it was my device which wasn’t the case and the
            reviews proves it too!!!

            comments user

            My Everything

            Since the update a couple weeks ago the game keeps crashing. I am unable to
            play any levels or side games. The people on the support email have no idea
            what’s going on or why, or how long it will take to fix. Nothing changed
            with my phone. Must be something to do with their latest update.

            comments user

            Synthia

            Fun to play

    comments user

    Selkie

    Why when I log in my daily doesn’t come through and all my stuff in the
    palace has reset back and ive lost all my coins ??? Never did this until
    the update

    Reply

      comments user

      Mortar

      I just loved this game it’s like addiction for me

      Reply

        comments user

        Main Squeeze

        I love this game and play it all the time but I keep losing all of my
        extras, like snowballs, ice picks and others. I just bought 10 snowballs,
        used 4 and this morning when I start playing I have none, 1 ice pick and 0
        of the other helpers

        Reply

          comments user

          Duckling

          Been playing this for a few years now, it’s kept me interested and
          challenged. However lately it’s been having a ton of issues with restarting
          over and over. Very frustrating. Hope they get the bugs fixed soon!

          Reply

            comments user

            Paige Pendergrass

            So disappointed!! Just download the latest update and now all my inventory
            is gone!! No snowballs for extra moves, no ice picks, and all the character
            inventory is gone! 😢😢😢

            comments user

            Shmoopie

            Vary addictive and alot of fun, I also like the nice addition of
            customising the plaza and the seemingly endless and challenging levels.

            comments user

            Berry

            Response to contact Disney results in a ‘sorry, nothing we can do about it’
            reply Latest update wiped out all accumulated power ups. Remember this
            happened a few years ago, so you’d think they’d have learned to avoid this

            comments user

            Coma

            Levels offer challenges and variety. They are responsive to reports of
            errors and crashes and seems their latest update is crash-free.

            comments user

            Marcel Petersen

            Cool !

            comments user

            Wolverine

            Its great super fun super cute and oddly addicting

    comments user

    My Ride Or Die

    Was informed that I will not be receiving my powerups, ice picks, and snow
    balls back…so I’ve changed my rating…it took a long time to build those
    up…You just took all my powerups away, had over 40…over 20 snow balls
    and ice picks…I love frozen…but I don’t want to start over…please …Full ReviewWas informed that I will not be receiving my powerups, ice picks, and snow
    balls back…so I’ve changed my rating…it took a long time to build those
    up…You just took all my powerups away, had over 40…over 20 snow balls
    and ice picks…I love frozen…but I don’t want to start over…please
    fix…after updating I cannot play. My current level is frozen! Getting
    impatient. You can see everyone has the same problem. Comment…say
    something…let us know if it’s fixable!

    Reply

      comments user

      Jayna Dahle

      Fun and engaging.

      Reply

        comments user

        Cutiekins

        Amazing game I loved it it’s too much great game

        Reply

          comments user

          Bugaloo

          DO NOT PURCHASE ANYTHING IN THIS GAME!! If I you change your device 6
          months after a purchase their purchase restore doesn’t work and customer
          service is WORTHLES!!!

          Reply

            comments user

            Crusher

            I lost all my power ups, snowballs…etc after upsate and game has some
            bugs. It freezes and reloads sometimes, and this is super annoying

            comments user

            Vainglory

            Love the colors and it’s a lot of fun can’t stop playing.

            comments user

            Funny Hunny

            Every time I beat the stage, it freezes up and I have to do it over again.
            Entirely frustrating.

            comments user

            Cheryl Severin

            My all power up has gone please solve this

            comments user

            Claudette Silvestri

            Bugs have deleted all my saved power tools and phone op sys update lost all
            progress and it will still get locked in a re boot cycle for 1-2 days at a
            time

            comments user

            Champ

            Enjoy playing

    comments user

    Angel Tits

    Awesome game! Love to play it.

    Reply

      comments user

      Kristopher Holts

      Fix the app! I can’t even play because it keeps crashing!

      Reply

        comments user

        The House

        Great

        Reply

          comments user

          Yong Younger

          I am the biggest fan of this game 😉😉😉😉😉

          Reply

            comments user

            Geisha

            Excellent game

            comments user

            Bootylicious

            Started to play this morning and noticed I lost all but two of my power
            ups. I recently bought 5 snowballs and only used one so that was a rip off.
            Won’t be spending any more money on games that delete all my power-ups
            especially the ones I buy. My levels sure the same and don’t think I lost
            any…Full ReviewStarted to play this morning and noticed I lost all but two of my power
            ups. I recently bought 5 snowballs and only used one so that was a rip off.
            Won’t be spending any more money on games that delete all my power-ups
            especially the ones I buy. My levels sure the same and don’t think I lost
            anything in Arendelle but very disappointed I lost my power-ups.

            comments user

            Nita Broaden

            Love the game

            comments user

            Big Time

            Great

            comments user

            Rookie

            Hi I am not sure what is going on but I noticed over the past few weeks
            that I lost all the power up i had. Thought my son used it and started
            collecting again only to lose the power up again. Please look into this
            urgently. Thanks

            comments user

            Kiddo

            Like many others on here, I lost all accumulated power ups after the last
            update. I love the game, but this is beyond frustrating.

    comments user

    Loch

    Lost all power ups. Had over 20 of each. Played every day now, and still no
    power ups. I am tired of this.

    Reply

      comments user

      Jennefer

      I love this game got all the way to level 264 now I can’t play it at all it
      keeps kicking me out.So disappointed. Enjoyed playing this game.I am still
      very frustrated with this game,since it updated 3 days ago I can not play
      it,it keeps kicking me out of the game as soon as I go to play it.😡

      Reply

        comments user

        Calamity Jane

        Absolutely wonderful and challenging

        Reply

          comments user

          Debby Sensabaugh

          Hate the timed plays. Arthritis in hand.

          Reply

            comments user

            Irons

            I love it

            comments user

            Other Half

            Awesome!!!

            comments user

            Pinkie

            I love it!!!

            comments user

            Yukiko Schlachter

            I love this game but it constantly freezes and reboots so annoying

            comments user

            Abyss

            Its the amazing game ever. It is filled with levels. I was searching for
            this type only. Thanks to the person who made this game and thanks to the
            person who had send this game. Awesome challenges

            comments user

            Bianca Burditt

            I’m having problems recently with having the app stay open for than 17
            seconds before it automatically shuts off and restarts. Other than this,
            the game is very fun and addicting. The graphics are great too.

    comments user

    Breach

    I love to play frozen

    Reply

      comments user

      Dragon

      Love this game. Challenging and addictive.

      Reply

        comments user

        Karisa Chartier

        My daughter and I love it

        Reply

          comments user

          My Special Star

          I like but there’s a troubleshooting happening love to continue the game

          Reply

            comments user

            Love Nugget

            Just plain fun.

            comments user

            Lover

            Game restarts itself everytime I start playing.

            comments user

            Kelsie Korb

            The game is great

            comments user

            Nerve

            Cool

            comments user

            Sharyl Keown

            Like everything about it

            comments user

            Hua Mulan

            ❤️❤️❤️

    comments user

    Althea Gaston

    I had multiple power ups and they are all gone. I see I am not the only one
    to experience this. What gives? Less than two stars for that snafu,
    otherwise a good game.

    Reply

      comments user

      Yelena Marty

      It’s a really good game but if u sumhow lose it and reload it u have 2
      start from the beginning again and if I’m honest I won’t give it full
      ratings just because of that really

      Reply

        comments user

        Carolyne Chancellor

        I love this game, but lately it has been crashing upon opening any level.
        They need to fix the bugs.

        Reply

          comments user

          Robbin Rosebrook

          Love it Great game

          Reply

            comments user

            Hot Honey

            Much prefer the original Frozen Freefall and terribly miss the original
            Cinderella Freefall and even the original Maeleficent. HATE having to
            restart a section because 5 levels are not won consecutively!!!!! These
            games are not so fun anymore, but Disney is definitely making more money at
            nearly…Full ReviewMuch prefer the original Frozen Freefall and terribly miss the original
            Cinderella Freefall and even the original Maeleficent. HATE having to
            restart a section because 5 levels are not won consecutively!!!!! These
            games are not so fun anymore, but Disney is definitely making more money at
            nearly every level! Go Disney – NOT!

            comments user

            Baby Doodle

            Fun

            comments user

            Heartie

            Loved playing but will probably have to delete because I’ve tried playing
            it for the past month and just keeps crashing, freezing and send me back to
            the home page

            comments user

            X-Ray

            I had purchased to unlock level to advance ahead of schedule. But now the
            game is frozen and I can’t do anything. This has happened before and the
            only way I could go on is to uninstall the game and start over. Doing this
            I ticks me off because of the money I lose in purchasing . Had reinstall
            t…Full ReviewI had purchased to unlock level to advance ahead of schedule. But now the
            game is frozen and I can’t do anything. This has happened before and the
            only way I could go on is to uninstall the game and start over. Doing this
            I ticks me off because of the money I lose in purchasing . Had reinstall
            the game. I am starting over not too far into the game and its now crashing
            really!!!! I have read some of the other reviews and they are saying the
            same . How about fixing the problems.

            comments user

            Indian Warrior

            Thank you to the developers for responding to my earlier review after many
            problems with the game. It appears to be working better already, although
            there hasn’t been an update yet. The game is fun to play and very relaxing.
            I’m really enjoying all the fun additions to Arendelle as well. Thank yo…Full ReviewThank you to the developers for responding to my earlier review after many
            problems with the game. It appears to be working better already, although
            there hasn’t been an update yet. The game is fun to play and very relaxing.
            I’m really enjoying all the fun additions to Arendelle as well. Thank you
            for developing a fun game, and for listening to the reviewers.

            comments user

            Crank

            one of the tasks in Arendelle cannot be completed because there is a
            lamppost in the way with no way of moving it.

    comments user

    Wonder Girl

    I like to play this game loads however when playing Arendelle Plaza , Plaza
    Challenge after opening 2 locks after 2 days it resetted automatically have
    to start all over :((. One other thing all the items I built disappeared
    (however still stored) Thanks.

    Reply

      comments user

      Cheeky Monkey

      I love this game but I have problem. .changed my Mobil sat. .but when I
      installed in my new mobile with same Google games a ocount. It’s game start
      over 1st stage. .but I reached atuman leavel. .now I am very disappointed.
      .Please help what can I do. .I saved my all stage in Google games but only…Full ReviewI love this game but I have problem. .changed my Mobil sat. .but when I
      installed in my new mobile with same Google games a ocount. It’s game start
      over 1st stage. .but I reached atuman leavel. .now I am very disappointed.
      .Please help what can I do. .I saved my all stage in Google games but only
      show my achievement. .but start with frst stage

      Reply

        comments user

        Heaven

        One of my favorite!!

        Reply

          comments user

          Queenie

          Awesome

          Reply

            comments user

            Hortense Baylon

            There is a problem on one of the plaza quests. Need to place 4 items but
            there are only 3 spaces! Stuck!

            comments user

            Janelle Jolley

            This game is brilliant

            comments user

            Shrimpy

            50/50 I really do love this game, but sometimes it goes through periods
            where I open the game select the level, and as soon as I hit play it
            restarts itself. This is the only app that does it so I know it’s not my
            phone. And then all of a sudden it will work fine for a while then go
            through the …Full Review50/50 I really do love this game, but sometimes it goes through periods
            where I open the game select the level, and as soon as I hit play it
            restarts itself. This is the only app that does it so I know it’s not my
            phone. And then all of a sudden it will work fine for a while then go
            through the same issue again

            comments user

            Lyda Marty

            My power ups keep disappearing… Please do something about it..

            comments user

            Lashonda Livingston

            * update its working again…soooo happy ☺. Thankyou. Can we have 5000 more
            levels please i dont want to run out, this is my favourite game. Loved it
            until last week, now game won’t open. Keep trying every day but it freezes
            then kicks me out….what has happened 😯

            comments user

            Delcie Demaree

            So fun if you Like bejeweled youll Like this one..

    comments user

    Sista

    Like many others have mentioned, it is a great game with a lot of variety,
    but the constant freezing and rebooting is driving me crazy. DO NOT try to
    uninstall and reinstall. It doesn’t help and you lose all you progress in
    Arendell, power ups, etc. I made that mistake thinking the problem was
    i…Full ReviewLike many others have mentioned, it is a great game with a lot of variety,
    but the constant freezing and rebooting is driving me crazy. DO NOT try to
    uninstall and reinstall. It doesn’t help and you lose all you progress in
    Arendell, power ups, etc. I made that mistake thinking the problem was
    isolated to just me. Huge bummer.

    Reply

      comments user

      Laurence Levison

      It’s a very good game. I enjoy playing.

      Reply

        comments user

        Bacardi

        Every time you make a purchase, it disappears after a short time. Bought a
        15 dollar package and after a week it was gone and I didn’t even use half
        of it. Just disappeared. Paid about 25 dollars in the last two weeks and
        it’s gone. Not buying anything anymore and not going to play as much. I was…Full ReviewEvery time you make a purchase, it disappears after a short time. Bought a
        15 dollar package and after a week it was gone and I didn’t even use half
        of it. Just disappeared. Paid about 25 dollars in the last two weeks and
        it’s gone. Not buying anything anymore and not going to play as much. I was
        playing a level and would have loved to have used the power ups I paid for.
        Woops, they are no longer there. Was ripped off. Not worth it if this is
        what will happen to you. Continuation from earlier this week. Would have
        loved to use my power ups this week. You know, the ones I paid for but
        dissappeared. The ones I wrote to you about and still haven’t heard a word
        back. 25 dollars down the drain. Thank you for your “New and improved ” rip
        off machine.

        Reply

          comments user

          Gunner

          This is my favorite game…

          Reply

            comments user

            Cute Pie

            Game broken on my Samsung Galaxy Tab S2. Boots up home screen, then reboots
            continuously. I uninstalled, then reinstalled. Lost a lot, but it works
            again.

            comments user

            Winchester

            Keeps me buzy

            comments user

            Waffles

            yes

            comments user

            Diviner

            This game is superb 😍 I loved it Its same as candy crush

            comments user

            Fury

            It keeps stopping right after I open it.

            comments user

            Tam Case

            cool game !

    comments user

    Small Fry

    The game continues to crash every time it is opened. Haven’t been able to
    play the game in over a week. Before that I would say it was a good game.
    Please fix so it can be enjoyed again.

    Reply

      comments user

      Adrienne Wass

      Useless game ****

      Reply

        comments user

        Cristine Cooperman

        Since after the update, I lost all my coins , power-ups, snowball ,
        basically everything…

        Reply

          comments user

          Firecracker

          I used to love this game. However in the last 6 months I have had nothing
          but issues. It shuts down mid game, it freezes, and when i finally do play
          and pass levels the nextbtime i open the app I have lost all the progress I
          made. I did the trouble shooting and lost everything. All of my special …Full ReviewI used to love this game. However in the last 6 months I have had nothing
          but issues. It shuts down mid game, it freezes, and when i finally do play
          and pass levels the nextbtime i open the app I have lost all the progress I
          made. I did the trouble shooting and lost everything. All of my special
          tools and power ups. Ready to uninstall this app and free up a lot of space
          on my device.

          Reply

            comments user

            Nikita Neiss

            Very addictive.

            comments user

            Magdalene Mourer

            Nice game

            comments user

            Kraken

            It is great

            comments user

            Garrot

            The game starts out good, but soon becomes more of a random chance game
            than a skills game. Highly recommend that you do not get it for children as
            it is very discouraging. Level 242 cheats very badly, the solid color
            flowers are supposed to disappear when lined up with like colors, buy you
            keep…Full ReviewThe game starts out good, but soon becomes more of a random chance game
            than a skills game. Highly recommend that you do not get it for children as
            it is very discouraging. Level 242 cheats very badly, the solid color
            flowers are supposed to disappear when lined up with like colors, buy you
            keep getting more flowers. Impossible to win.

            comments user

            Remington

            its fun stress reliever loved it thanks

            comments user

            Clencher

            I originially gave this 5 stars but lately all of my power ups and extra
            time credits and ice chips keep disappearing. I will have 5-10 of each
            which takes a long time to build up and then it will update and they will
            all be gone. Not impressed.

    comments user

    Burma Giberson

    I just lost all my progress when i swithed to a new device. I was logged in
    on facebook and google acounts. But mow all is just gone

    Reply

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